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Introduction

Welcome to AirCheckIn. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our guest ID verification platform.

By using AirCheckIn, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.

1. Information We Collect

1.1 Information You Provide

Host Account Information: Name, email address, phone number, payment information, and property details
Guest Verification Information: Guest names, email addresses, phone numbers, check-in/check-out dates, and booking references
Identity Documents: ID cards, passports, and selfie photos submitted through the verification portal

1.2 Automatically Collected Information

Device information (IP address, browser type, operating system)
Usage data (pages visited, time spent, features used)
Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information to:

Provide and maintain our guest verification services
Process verification requests and store identity documents securely
Send verification links and notifications to guests
Manage host subscriptions and process payments
Comply with Moroccan regulatory requirements for guest registration
Improve our services and develop new features
Detect and prevent fraud, security threats, or illegal activities
Communicate with you about your account and our services

3. Data Sharing and Disclosure

We may share your information with:

Service Providers: Third-party companies that help us operate our platform (payment processing, email delivery, cloud storage)
Legal Authorities: When required by law or to comply with legal processes, including Moroccan tourism authorities
Business Transfers: In connection with any merger, sale, or acquisition of all or part of our company

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Data Security

We implement industry-standard security measures to protect your information, including:

Encryption of data in transit and at rest
Secure cloud storage with access controls
Regular security audits and vulnerability assessments
Limited employee access to personal data
Row Level Security (RLS) policies in our database

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as necessary to:

Provide our services and fulfill the purposes outlined in this policy
Comply with legal obligations, including Moroccan tourism regulations
Resolve disputes and enforce our agreements

Guest verification documents are retained for a minimum period as required by Moroccan law. After this period, documents may be securely deleted unless retention is required for legal or business purposes.

6. Your Rights

Under applicable privacy laws, you have the following rights regarding your personal information:

Right to Access: Request a copy of your personal data
Right to Rectification: Request correction of inaccurate or incomplete data
Right to Erasure: Request deletion of your personal data (subject to legal obligations)
Right to Restrict Processing: Request limitation on how we process your data
Right to Data Portability: Request your data in a portable format
Right to Object: Object to certain types of data processing
Right to Withdraw Consent: Withdraw consent for data processing at any time

To exercise these rights, please contact us at privacy@aircheckin.co.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device that help us:

Remember your preferences and settings
Maintain your session and keep you logged in
Analyze site usage and improve our services
Provide personalized content and features

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our platform.

8. Children's Privacy

AirCheckIn is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website and updating the "Last Updated" date.

Your continued use of AirCheckIn after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: privacy@aircheckin.co Support: support@aircheckin.co

For privacy-related inquiries, please use the subject line: "Privacy Request"